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di jlreis satisfaction [2 articles]

Articoli aggiunti di recente alla biblioteca di jlreis classificati sotto il tag satisfaction. You can also see everyone's satisfaction.
  • Customer satisfaction: review of. literature and application to the. product-service systems
    (2003)
    by O Mont, A Plepys
    edited by E Iiie
    posted to customer satisfaction by jlreis on 2008-05-10 21:02:17 as ***
  • A Model of Customer Satisfaction with Service Encounters Involving
    (1999)
    by A Smith, R Bolton, J Wagner
    edited by Journal
    posted to customer failurs recovering satisfaction by jlreis on 2008-05-10 20:45:56 as ***
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